Warranty, Roadside Assitance, & COA
Customer Satisfaction is our #1 Priority
Thank you for purchasing a Coachmen RV and placing your confidence in our Company. We understand your expectations of a trouble-free and rewarding ownership experience and we are committed to standing behind our product and providing you with the service you expect and deserve.
At Coachmen, customer satisfaction is our #1 priority. Accordingly, we want to assure you that your questions are answered and any issues you may have are resolved. Please be sure to first direct your product questions or concerns to the appropriate Coachmen Team Members in our Contact Us portal.
If after contacting the recommended Coachmen Team Member in our Contact Us portal you are still not satisfied… please tell us. Simply call 1-574-825-7000 or email ownerrelations@forestriverinc.com.
WARRANTY CONTACTS (COACHMEN 5TH WHEELS ONLY)
Kristyn Udell, Warranty kudell@forestriverinc.com
Phone 800-353-7383/Direct 574-825-8360
PARTS ORDERS
Christopher Markham, Customer Parts Representative cmarkham@forestriverinc.com
Phone 800-353-7383/Direct 574-825-8585
We go wherever you go… 24/7 Roadside Assistance
Free Roadside Assistance With Purchase
This service gives our owners 24/7 access to operational, technical, and emergency road services, including:
Towing
Jump starts
Tire Assistance
Delivery of Fuel and Emergency Fluids
Locksmith/Lockout Service
Winch Out
Technical Support
RV Mobile Mechanic
So no matter where you go, we are here to help!
Coachmen Owner’s Association (COA)
Coachmen is proud to sponsor one of the largest manufacturer-sponsored camping clubs in North America… Coachmen Owner's Association (COA). COA provides a broad breadth of value propositions for our owners, including planned trips/tours and rallies at bulk rate discounts, free trip routing, free campground directory, free monthly email newsletters, mail forwarding, a dedicated COA website, local and state club activities, and Caravan Chapter membership opportunities. Most importantly, COA enhances the Coachmen ownership and RV lifestyle experience. Every Coachmen RV owner is eligible for a FREE membership in the Coachmen Owner's Association.
Visit www.coachmenowners.com to learn more or to join the Coachmen Owner’s Association.